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Assignment Do you feel that you are

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Assignment 4: Compensation and Recognition

Part A: Employee Satisfaction (50 marks)

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Questionnaires helps the company to learn about their employees’ satisfaction level. These questionnaires also help the company to analyze any issues or the work environment. It has helps in evaluating the team work, analyzing the effect of any changes implied or anticipating any potential problem.

 

Strongly Disagree

Somewhat Disagree

Neither Disagree or Agree

Somewhat Agree

Strongly Agree

Do you feel encouraged to work here?

 

 

 

 

 

Do you feel your contribution is valued?

 

 

 

 

 

Do you have a clear picture of company’s goals and objectives?

 

 

 

 

 

Is there a good communication from managers to employees?

 

 

 

 

 

Does your Manager promote healthy atmosphere of team work?

 

 

 

 

 

How satisfied are you with your salary?

 

 

 

 

 

Are you satisfied with your career progression?

 

 

 

 

 

Do you feel like you are a part of the company?

 

 

 

 

 

Does your job provide you with opportunity to learn?

 

 

 

 

 

Do you feel that you are underutilized for your work?

 

 

 

 

 

How satisfied are you with your benefits?

 

 

 

 

 

 

 

 

 

 

 

Employee Survey:

Employee 1:

 

Strongly Disagree

Somewhat Disagree

Neither Disagree or Agree

Somewhat Agree

Strongly Agree

Do you feel encouraged to work here?

 

 

 

Yes

 

Do you feel your contribution is valued?

 

 

 

Yes

 

Do you have a clear picture of company’s goals and objectives?

 

 

 

 

Yes

Is there a good communication from managers to employees?

 

Yes

 

 

 

Does your Manager promote healthy atmosphere of team work?

 

 

 

Yes

 

How satisfied are you with your salary?

 

 

Yes

 

 

Are you satisfied with your career progression?

 

 

Yes

 

 

Do you feel like you are a part of the company?

 

 

 

Yes

 

Does your job provide you with opportunity to learn?

 

Yes

 

 

 

Do you feel that you are underutilized for your work?

 

Yes

 

 

 

How satisfied are you with your benefits?

 

 

 

Yes

 

 

 

 

 

 

 

 

 

Employee 2:

 

Strongly Disagree

Somewhat Disagree

Neither Disagree nor Agree

Somewhat Agree

Strongly Agree

Do you feel encouraged to work here?

 

Yes

 

 

 

Do you feel your contribution is valued?

 

Yes

 

 

 

Do you have a clear picture of company’s goals and objectives?

 

 

Yes

 

 

Is there a good communication from managers to employees?

 

 

Yes

 

 

Does your Manager promote healthy atmosphere of team work?

 

 

Yes

 

 

How satisfied are you with your salary?

 

 

 

Yes

 

Are you satisfied with your career progression?

 

 

 

Yes

 

Do you feel like you are a part of the company?

 

Yes

 

 

 

Does your job provide you with opportunity to learn?

 

 

Yes

 

 

Do you feel that you are underutilized for your work?

 

 

 

Yes

 

How satisfied are you with your benefits?

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Employee 3:

 

Strongly Disagree

Somewhat Disagree

Neither Disagree or Agree

Somewhat Agree

Strongly Agree

Do you feel encouraged to work here?

 

 

 

 

Yes

Do you feel your contribution is valued?

 

 

 

 

Yes

Do you have a clear picture of company’s goals and objectives?

 

 

Yes

 

 

Is there a good communication from managers to employees?

 

 

 

Yes

 

Does your Manager promote healthy atmosphere of team work?

 

 

 

Yes

 

How satisfied are you with your salary?

 

Yes

 

 

 

Are you satisfied with your career progression?

 

 

 

Yes

 

Do you feel like you are a part of the company?

 

 

Yes

 

 

Does your job provide you with opportunity to learn?

 

 

 

Yes

 

Do you feel that you are underutilized for your work?

 

Yes

 

 

 

How satisfied are you with your benefits?

 

 

Yes

 

 

 

Evaluation of Survey:

In my opinion The above shows that the three employees’ opinion differs from each other. For the companies especially in the food industry, employees’ satisfaction is a must when you are facing with ‘n’ number of competitors. But, all three employees are somewhat agree that they are not that satisfied with their salary and benefits package.

The company should try to add an attractive benefits package if the company cannot increase the salary range. The benefits package is not in the hands of the organization.

It is in the hands of the third party who provides the services to the organization. It is the responsibility of the organization to find the middle ground where it satisfies both the employees as well as the third-party service providers without effecting its profitability because no company wants to lose their share of profit.

 Their satisfaction with their roles and responsibilities, they do have some factors where they are quite dissatisfied with their job. It is a known fact that it’s a very hard task to satisfy each and every employee in the company.

For some employees, it’s not always the monetary benefits they get at the workplace, it might be non-monetary benefits or the recognition they get for their hard work or the opportunity to learn new things which helps them to progress in career. But for others, it might be monetary benefits that attracts them towards this position or encourages them to work more effectively and efficiently.

Part B: Salary Survey (25 Marks)

Supervisors are the connecting points between the company’s top management and the low-level management. They can lead and supervise people same as Managers. It is essential for the company to know the satisfaction level of their employees. The salary survey helps the company to know whether the employees are satisfied with their salary or not as well as what the competitors are paying for the same position. For a company like A&W, it is very important to have a competitive advantage of having good salary package backed by efficient benefits package.

For the Supervisor position at A&W, the salary range is $10 – $15 per hour (Glassdoor, n.d.). Whereas, the salary range for the same position in McDonald’s is $10 – $19.75 (Indeed, n.d.) per hour and Burger King is $12 – $16 per hour (Glassdoor, n.d.). The average salaries for the Supervisor position is in between $12.50 and $14.

By comparing to what the competitors are paying to their employees, A & W pays a little less than that of Burger King.

The company should think of increasing the salary range to $13- $16. This range keeps the A & W in line with that of McDonald’s and Burger King. This increase in salary won’t have huge effect or impact on the company’s profitability. This increase in the salary also helps the company to retain their workforce and reduces turnover rate as well as with this step the company can reduce its hiring and training costs. Even though the company would be spending more in terms of salaries, it can save the money in terms of hiring and training new employees.

The base salary can be decided based on the employees’ experience, skills and how well the employee adapts to the company’s policies and procedures.

 

Part C: Benefits Package

For the companies, especially in the food industry, creating an attractive and efficient compensation and benefits package is a very difficult job. The competitor companies keep on improving their package in order to attract the efficient and skilled employees from other companies. A & W is not an exception for this scenario.

Reasons to have an efficient benefits package:

a.      Helps to increase to appeal to work for A&W

b.     Increases retention rate

c.      Increases employees’ satisfaction level which will have a direct impact on their performance.

d.     The benefits package will have added value to the salary offered.

Aside from the base salary, the company should also include a benefits package which consists of:

a.      2 weeks paid vacation

b.     3 weeks medical leave

c.      100% Health Insurance

d.     80% of Dental and eye care

With the help of effective benefits package, the company can increase the retention rate as well as attract the skilled and efficient employees.

 

Most organizations do not offer immediate benefits from the beginning. There is usually a probation period where the fit is determined by both the organization and the employee- and henceforth the benefits are offered. A quantifiable assessment is that benefits usually cost employers 1.24-1.4 times of the cost of employment. Thus, an employee earning a base package of 24000 a year may in fact cost the company upto 33000 per year.This is one reason why organizations do not tent to offer benefits immediately, but at a later stage when they can assume a long-term commitment from the employee.

On the other perspective, an employee can be motivated to a long-term future with the organization through the benefit structure. Most organizations offer benefits through a third-party insurer, who normally offer across the board benefit package for many employers. Thus, even while an employee may feel underpaid, a lucrative benefit structure may still hold him to an organization.

 

 

References

Glassdoor (2018). Burger King Salaries. Retrieved from: https://www.glassdoor.ca/Salary/Burger-King-Salaries-E7201.htm?countryRedirect=true

Glassdoor (2018). A Salaries. Retrieved from: https://www.glassdoor.ca/Salary/A-and-W-Restaurants-Salaries-E7631.htm

Indeed(2018).McDonaldSalaries.Retrievedfrom: https://ca.indeed.com/cmp/McDonald’s/salaries?job_category=management

Zarca (2017). Employee Satisfaction Survey. Retrieved from: http://www.zarca.com/online-survey-resource/sample-surveys/employee-satisfaction-survey-detailed-version.pdf

Sedlak (2017). Salary Survey. Retrieved from: https://sedlak.pl/en/salary-satisfaction-survey

 

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